Re: YouTube iOS App ID Causes INVALID_MOBILE_APP CriterionError

Hello Mark,

Sorry for this delay.

I'm still following up this issue. 

Best,

Thanet, AdWords API Team

On Tuesday, July 26, 2016 at 4:54:52 AM UTC+9, Mark Rogoyski wrote:

Hi,

Any update on this issue?

Also FYI, it also happens with the Android YouTube app:

[CriterionError.INVALID_MOBILE_APP @ operations[1].operand.criterion.appId; trigger:'2-com.google.android.youtube']

Thanks.

Mark

On Monday, June 13, 2016 at 11:06:52 PM UTC-7, Thanet Knack Praneenararat (AdWords API Team) wrote:

Hi Mark,

Let me check and get back to you when I have updates.

Cheers,

Thanet, AdWords API Team

On Tuesday, June 14, 2016 at 3:18:36 AM UTC+9, Mark Rogoyski wrote:

In a Display Network - mobile app installs campaign, when trying to set a campaign placement exclusion for the Google YouTube mobile app on iOS using a NegativeCampaignCriterion, the API returns the following error:

[CriterionError.INVALID_MOBILE_APP @ operations[0].operand.criterion.appId; trigger:'1-544007664']

The mobile app ID is valid:

https://itunes.apple.com/us/app/youtube/id544007664?mt=8

Furthermore, when querying for stats using the API, the same app ID gets returned. For example, from the URL Placement Report:

URL: mobileapp::1-544007664

Criteria Display Name: Mobile App: YouTube (iTunes App Store), by Google, Inc.

Here is the XML SOAP exchange that leads to the error:

[Jun 13 2016 17:58:32.000000 - ERROR] POST /api/adwords/cm/v201605/CampaignCriterionService HTTP/1.1

Host: adwords.google.com

Connection: Keep-Alive

User-Agent: PHP-SOAP/5.5.9-1ubuntu4.11, gzip

Accept-Encoding: gzip, deflate

Content-Encoding: gzip

Content-Type: text/xml; charset=utf-8

SOAPAction: ""

Content-Length: 488

Authorization: {REDACTED}

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201605" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

  <SOAP-ENV:Header>

    <ns1:RequestHeader>

      <ns1:clientCustomerId>{REDACTED}</ns1:clientCustomerId>

      <ns1:developerToken>{REDACTED}</ns1:developerToken>

      <ns1:userAgent>{REDACTED}</ns1:userAgent>

    </ns1:RequestHeader>

  </SOAP-ENV:Header>

  <SOAP-ENV:Body>

    <ns1:mutate>

      <ns1:operations>

        <ns1:operator>ADD</ns1:operator>

        <ns1:operand xsi:type="ns1:NegativeCampaignCriterion">

          <ns1:campaignId>281979435</ns1:campaignId>

          <ns1:criterion xsi:type="ns1:MobileApplication">

            <ns1:appId>1-544007664</ns1:appId>

          </ns1:criterion>

        </ns1:operand>

      </ns1:operations>

    </ns1:mutate>

  </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

HTTP/1.1 500 Internal Server Error

Content-Type: text/xml; charset=UTF-8

Content-Encoding: gzip

Date: Mon, 13 Jun 2016 17:58:32 GMT

Expires: Mon, 13 Jun 2016 17:58:32 GMT

Cache-Control: private, max-age=0

X-Content-Type-Options: nosniff

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

Server: GSE

Transfer-Encoding: chunked

<?xml version="1.0"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Header>

    <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201605">

      <requestId>0005352ca2efbd580a4c0a442a014aaa</requestId>

      <serviceName>CampaignCriterionService</serviceName>

      <methodName>mutate</methodName>

      <operations>1</operations>

      <responseTime>80</responseTime>

    </ResponseHeader>

  </soap:Header>

  <soap:Body>

    <soap:Fault>

      <faultcode>soap:Server</faultcode>

      <faultstring>[CriterionError.INVALID_MOBILE_APP @ operations[0].operand.criterion.appId; trigger:'1-544007664']</faultstring>

      <detail>

        <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201605">

          <message>[CriterionError.INVALID_MOBILE_APP @ operations[0].operand.criterion.appId; trigger:'1-544007664']</message>

          <ApplicationException.Type>ApiException</ApplicationException.Type>

          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="CriterionError">

            <fieldPath>operations[0].operand.criterion.appId</fieldPath>

            <trigger>1-544007664</trigger>

            <errorString>CriterionError.INVALID_MOBILE_APP</errorString>

            <ApiError.Type>CriterionError</ApiError.Type>

            <reason>INVALID_MOBILE_APP</reason>

          </errors>

        </ApiExceptionFault>

      </detail>

    </soap:Fault>

  </soap:Body>

</soap:Envelope>

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