Re: Weird OAuth2 failure to refresh access token

stack trace for the below error


   at Google.Api.Ads.Common.Lib.OAuth2ProviderForApplications.RefreshAccessTokenInOfflineMode()
   at Google.Api.Ads.Common.Lib.OAuth2ProviderForApplications.RefreshAccessToken()
   at Google.Api.Ads.Common.Lib.OAuth2ProviderBase.RefreshAccessTokenIfExpiring()
   at Google.Api.Ads.Common.Lib.OAuth2ProviderBase.GetAuthHeader()
   at Google.Api.Ads.AdWords.Lib.AdWordsSoapClient.InitForCall(String methodName, Object[] parameters)
   at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters)
   at Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, Object[] parameters)
   at Google.Api.Ads.AdWords.v201506.ManagedCustomerService.get(Selector serviceSelector)
   at AdwordsReports.Utilities.GetAllMCCAccounts() in c:\Users...mmon.cs:line 919



On Saturday, January 23, 2016 at 4:34:08 PM UTC, PPC Developer wrote:

I'm running into the same problem with the server side. Our platform is essentially a server that runs infinitely to download-process-update ad groups/campigns,etc..the same code runs on multiple server instances on multiple machines. After 1 day or so, some servers start getting the below exception.

Failed to refresh access token
internal_failure

restarting the server instance works, but that means server instances are unable to run for more than 1-2 days and need recycling. Is there any solution to this?


On Wednesday, January 29, 2014 at 1:45:35 PM UTC, rohit wrote:

Hi,

Can someone from the AdWords team please help with resolving this issue. It has been happening every day for the past 10 days.

ERROR 2014-01-21 03:30:33 21896 [Vulcan::Google]: msg:#<AdsCommon::Errors::AuthError: OAuth2 token refresh failed>

/home/offers/tracking/shared/bundle/jruby/1.9/gems/google-ads-common-0.9.3/lib/ads_common/auth/oauth2_handler.rb:94:in `refresh_token!'

/home/offers/tracking/shared/bundle/jruby/1.9/gems/google-ads-common-0.9.3/lib/ads_common/auth/oauth2_handler.rb:83:in `get_token'

/home/offers/tracking/shared/bundle/jruby/1.9/gems/google-ads-common-0.9.3/lib/ads_common/api.rb:113:in `authorize'

Token just prior to failure from this morning.

:issued_at=>2014-01-29 07:41:50 -0600, :expires_in=>3600, :id_token=>nil

Thanks, Rohit

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