Re: SoapAPI failure (UNEXPECTED_INTERNAL_API_ERROR) around 9:00 AM PST

Hi there, 

The issue seems still on and our service is impacted because of this failure. Can you please investigate with priority? Thanks!

Caihua.

On Monday, September 26, 2016 at 11:59:02 AM UTC-7, Caihua Du wrote:

Hi AdWords team,

It seems we have experienced lots of SOAP API errors during this period. We didn't change anything from our client side. Is this a known issues? Thanks!

Some call stack for your reference:

API encountered an unexpected internal error.. (Error: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath: , Trigger: ) 

  

  ---> System.Web.Services.Protocols.SoapException: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro 

    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) 

    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) 

    at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) 

    --- End of inner exception stack trace --- 

    at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) 

    at Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, Object[] parameters) 

    at Google.Api.Ads.AdWords.v201607.CampaignCriterionService.get(Selector serviceSelector) 

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