Re: Complaint about PHP client library not fixing problems and closing issues prematurely

Hello Chloe,

I'm sorry to hear that you have a problem with our github repository.

However, we've never locked any github issues and always open for everyone to post new issues / re-open the old ones / comment on any issues.

So, it is likely that this is a problem on github side.

For your original issue, as it's intermittent and it's involved with Heroku, which is out of our scope, it would take long time to investigate and resolve.

We'll update the progress on the github issue #152.

Meanwhile, is it possible for you to get any help from Heroku about setup / network configurations or log files as well?

Cheers,

Thanet, AdWords API Team

On Saturday, August 27, 2016 at 3:08:02 AM UTC+7, Chloe wrote:

OK. The problem is still happening and I still can't comment on the issue in GitHub.

307 <190>1 2016-08-26T03:17:49.585566+00:00 app scheduler.2914 - - PHP Notice: Failed to load response into DOM: DOMDocument::loadXML(): Empty string supplied as input in /app/vendor/googleads/googleads-php-lib/src/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line 251 Context

307 <190>1 2016-08-26T03:17:49.597630+00:00 app scheduler.2914 - - PHP Notice: Failed to load response into DOM: DOMDocument::loadXML(): Empty string supplied as input in /app/vendor/googleads/googleads-php-lib/src/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line 348 Context

307 <190>1 2016-08-26T03:17:49.597831+00:00 app scheduler.2914 - - PHP Notice: Failed to load response into DOM: DOMDocument::loadXML(): Empty string supplied as input in /app/vendor/googleads/googleads-php-lib/src/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line 366 Context

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