Re: Stalling batch jobs may be back?

Hello,

These jobs actually ran into a very rare issue that caused the stall. My suggestion is to retry these specific operations, and it will likely not recur. You may be able to reduce the likeliness even more by splitting the job into a few smaller batches.

Engineering is planning a fix for this issue as well, although I don't have a timeframe for when it might be available. For now, you should take the steps I mentioned above if you run into more cases like this.

Regards,

Mike, AdWords API Team

On Friday, October 28, 2016 at 12:39:04 PM UTC-4, Michael Cloonan (AdWords API Team) wrote:

Hello,

Thanks for the report. I'm going to look into it and let you know what I find.

Regards,

Mike, AdWords API Team

On Friday, October 28, 2016 at 11:28:03 AM UTC-4, Adrian Ghizaru wrote:

Hello!

We are experiencing problems similar to the stalling batch jobs from May - July of this year [1]. On our test account at Busbud (760-779-2587) we have 4 jobs stalled for over a week and 2 more since last night:

387400054 - CANCELING - 23% - 80000 ops executed

387460843 - ACTIVE - 0% - 0 ops executed

387571183 - CANCELING - 0% - 0 ops executed

387643878 - ACTIVE - 0% - 0 ops executed

393500269 - ACTIVE - 19% - 65000 ops executed

393620888 - ACTIVE - 2% - 5000 ops executed

I cancelled the first job after about 4 days of being stuck at 80K ops, and the second one after about 7 days because we started getting DISK_QUOTA_EXCEEDED errors.

Thank you for your help.

[1] https://groups.google.com/forum/#!topic/adwords-api/J6fDOsLQkpc/discussion

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