Re: Batch job was processed partially but got CANCELED status without downloadUrl and processingErrors

Hi Ilya,

We've identified the issue at our end, but a fix is still in progress.

Cheers,

Anash

On Monday, January 25, 2016 at 3:01:27 PM UTC-5, Ilya Isakov wrote:

Hi Anash,

Thanks for reply,

Any news about this issue?

I'm still catching same situations.

Best,

Ilya

пятница, 22 января 2016 г., 6:42:03 UTC+3 пользователь Anash P. Oommen (AdWords API Team) написал:

HI Ilya, GD,

Apologies for the delay, I'll ask the team to take a look at the issue.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Thursday, January 21, 2016 at 9:08:59 AM UTC-5, GD wrote:

We also have this problem.

Answers are in the form below, which is not very helpful as to why it failed. Started seeing this recently.

(BatchJob){
   id = 1147040
   status = "CANCELED"
   progressStats =
      (ProgressStats){
         numOperationsExecuted = 5000
         numOperationsSucceeded = 5000
         estimatedPercentExecuted = 49
         numResultsWritten = 5000
      }
 },

On Thursday, January 21, 2016 at 7:29:18 AM UTC+1, Ilya Isakov wrote:

Up. The problem exists and I believe solution will be helpful for others who use BatchJobService for managing huge campaigns. Dear colleagues from  

AdWords API Team please take a look at this.

вторник, 19 января 2016 г., 16:59:13 UTC+3 пользователь Ilya Isakov написал:

Batch job with id 1139681 is in status CANCELED now.

There were operations for adding new adgroups into campaign with adwords id 429813129.

BatchJobService->get method returns empty downloadUrl and empty processingErrors:

<?xml version="1.0"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Header>

    <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509">

      <requestId>000529a0848cdea00ac48e21d80c9376</requestId>

      <serviceName>BatchJobService</serviceName>

      <methodName>get</methodName>

      <operations>1</operations>

      <responseTime>259</responseTime>

    </ResponseHeader>

  </soap:Header>

  <soap:Body>

    <getResponse xmlns="https://adwords.google.com/api/adwords/cm/v201509">

      <rval>

        <totalNumEntries>1</totalNumEntries>

        <Page.Type>BatchJobPage</Page.Type>

        <entries>

          <id>1139681</id>

          <status>CANCELED</status>

          <progressStats>

            <numOperationsExecuted>0</numOperationsExecuted>

            <numOperationsSucceeded>0</numOperationsSucceeded>

            <estimatedPercentExecuted>0</estimatedPercentExecuted>

            <numResultsWritten>0</numResultsWritten>

          </progressStats>

        </entries>

      </rval>

    </getResponse>

  </soap:Body>

</soap:Envelope>

But next batch job with id 1141865 with same add operations completed with duplicate adgroup names errors.

It means that adgroups were added by batch job 1139681.

Could you please take a look why batch job 1139681is in CANCELED status?

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